Q: There is no response after booting, and the screen is not displayed?

Answer: Please check whether the equipment is normally energized and whether the ship-type switch hits "I".

Q: If the law enforcement recorder is not properly identified, the identification is unstable?

Answer: Please confirm whether the law enforcement recorder is properly connected to the device, and whether the data cable interface matches the law enforcement recorder.

Q: The law enforcement recorder is recognized normally, but the data cannot be collected normally?

Answer: Please confirm whether the network cable of the device is connected well and whether the user information has been bound.

Q: The acquisition software automatically quits after using it for a period of time?

Answer: Please confirm whether the collection software has been authorized.

If you have any questions, please contact after-sales